Question / Concern / Feedback : In the event there is any question / concern / feedback regarding the order delivery / Any Delay the Buyer can send the query or the issue by writing an e-mail to firstname.lastname@example.org or whatsapp on the number +91 9953805788 while quoting their order numberRETURN, REFUND & CANCELLATION POLICYAt Instrovate.com we believe in providing the best shopping experience to all our buyers.while protecting the Buyers as well as Vendors selling these products.In any case the refund request need to be raised within 1 day of the delivery by sending an email at email@example.com or whatsapp at +91-9953805788 along with the Order number and the problem details .Instrovate.com have the sole discretion to assess each case on its own, separately. Once the return request is as per the accepted guidelines of return policy and is accepted on email , the Buyer would be required to courier the Product along with the bills and the labels to the address as provided in the ‘Return’ section of the Website.Refund Policy:On receipt of the returned Product, as per the terms of the Return Policy, Instrovate.com will process and issue cashback to the Buyer. The Cashback available to the Buyer can be utilized in part or fully to make any future purchases from the Website. The Cashback shall be equivalent to the amount paid for the Product, minus the Charges and Taxes, as indicated on the invoice. The validity of the Cashback is only for 30 days from acceptance of Return/Cancellation.Cancellation Policy : The Buyer may cancel the Transaction within 24 Hours of placing the Order. Instrovate.com will accept cancellation only when the Buyer within the timelines has made the cancellation request. In order to cancel an Order, the Buyer is required to make a cancellation request by sending a Whatsapp on the +919953805788 or by writing an e-mail to firstname.lastname@example.org . Instrovate.com reserves the right to levy and deduct cancellation charges of upto 20% of the actual sales price per order as cancellation fee toward administrative and other expenses depending on the case. On acceptance of the Cancellation Instrovate.com will process and issue cashback to the Buyer.The Cashback available to the Buyer can be utilized in part or fully to make any future purchases from the Website. The Cashback shall be equivalent to the amount paid for the Product, minus the Charges and Taxes, as indicated. The validity of the Cashback is only for 30 days from acceptance of Return/Cancellation.